Frequently Asked Questions

My consultations are individually priced in the Bookings section above. Once Community Outreach Consultation is available per month. Please email hello@kerri-alexander.com.au for application details.

I am in clinic seeing my gorgeous clients on Tuesdays, Wednesdays, Fridays and the second Saturday of the month. All additional orders for herbal medicine formulas and supplements will be dispensed either for collection or postage on Thursdays.

Unfortunately, as of 1st April 2018 due to changes in Federal government legislation, all of the major private health funds will no longer be covering Naturopathy or Western Herbal Medicine as part of their extras cover. A review into this decision is currently underway with results due to be released in 2025. If you are interested in supporting this initiative please contact me at hello@kerri-alexander.com.au

I will check in with you between your first and second appointment to make sure that you are settling in with the changes that we have implemented. If you need to get hold of me for further support you are most welcome to send me an email at hello@kerri-alexander.com.au.

If you would prefer not to, I can often find a tableted form of the herbal medicine blend that I have prescribed. I do prefer working with liquid herbal medicines because not only are they better absorbed and utilised by the body, but they also give me the flexibility to create a formula that is specifically designed for you.

Using practitioner-only supplements ensures that the products you receive are formulated using the highest quality ingredients along with the correct therapeutic form and dosage of nutrients for your needs. Practitioner-only products are also regulated by the TGA (Therapeutic Goods Administration) who ensure the highest quality assurance standards and including all excipients. While some off-the-shelf products may be cheaper, choosing the higher quality supplements will ensure you get the most value out of your treatment plan.

All orders are put into a coldbox that sits safely outside the front door at Somerville Road, ready for your collection. I ask that all collections be made between 9am - 7pm Monday to Friday only. Weekends are precious family and self-care time.